Monmouth and District Chamber of Trade and Commerce

Newsletter

November 2013

Achievements of Monmouth and District Chamber of Trade and Commerce
in October and November.

1.  Retailers support

  • Proposal to create new Buy Local campaign

  • New logo created and message of "Whatever you Buy .. Try Local First"

  • Media advertising for campaign in Monnow Voice and Monmouthshire Beacon week commencing 4th November.

  • New cards and window stickers printed for Try Local First campaign.

  • Secured free parking Saturdays in MCC car parks of 30th November and 7th and 14th December.

  • Meeting took place on 7th November with Mark Lloyd, Welcome Monmouthshire Project officer at MCC and a number of improvements to car parks and visitor signage were agreed. It is hoped, subject to approval from MCC Highways, that theses can be implemented in the next 6 months.

  • Re-establishment of links to Centre for Business and Business Wales to find out what financial support, business support and training they currently offer.

  • Meeting took place on 8th November with the manager of Waitrose Monmouth and agreement was reached to pay for a replacement of the Chamber leaflet display, which was disposed of in error back in September 2012. It will no longer be possible to have a display in store, but there was discussion of whether it might be possible to have a picture viewer in store displaying local information.

2.  Lobbying of MCC

Continued lobbying of MCC to progress with Queens Head car park despite opposition by local residents, wrongly linking car park with increases in pollution on dual carriageway.

  • Resurrection of quarterly meetings of Chambers of Commerce with MCC. Next meeting to take place 13th November with Portal Road hotel project high on the agenda.

  • Lobbying of MCC to define what they are doing to support economic development.

3.  Press statements issued

Public notification on Free Parking Saturdays.

  • Opposition to proposed TESCO retail development off Dixton Roundabout.

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Chamber of Commerce welcomes Town Council decision on CCTV....

3 December 2012

The decision by Monmouth Town Council to rejoin the CCTV Partnership, alongside Abergavenny, Caldicot and Chepstow was warmly welcomed by Monmouth and District Chamber of Trade and Commerce.

Chairman of the Chamber, Brian Ramsey said: “For several years the Chamber has lobbied for the return of CCTV in the town. We have always maintained that CCTV is vital for community safety, which encompasses everybody – residents, visitors and business owners alike. We welcome this decision by the Town Council, along with the news that they have voted to increase their budget quite significantly; both decisions will hopefully lead to the provision of better services for the people of Monmouth.”

"Chamber of Commerce to Recognise Excellent Customer Care"

PRESS RELEASE

Issued by

Monmouth and District Chamber of Trade and Commerce

On 8 October 2012

"Chamber of Commerce to Recognise Excellent Customer Care"

Monmouth and District Chamber of Trade and Commerce has announced a series of awards which will recognise excellent customer service in the town. The scheme, called GEMMA (Going the Extra Mile in Monmouth Awards) will be launched in early November.

Brian Ramsey, Chairman of the Chamber said: “It is absolutely vital that we recognise and reward excellent customer care, across the whole of the business sector. When customers are looked after properly, not only do they return but they also recommend the business to their friends, relatives and colleagues. In addition to recognising the good in the town, we are also in discussion with a training provider to ensure that accessible training is available to businesses. At present, it is difficult to find local training and those businesses that do wish to send their staff on retails skills and customer care training courses often have to travel to Newport or even further afield.”

The GEMMA scheme will be split into five categories and will recognise excellent customer care provided by individuals working in:

Independent Retailers, National Retailers, Hospitality Provider, Accommodation Providers and Service Providers.

The Chamber is looking for sponsors for each of the five categories, as well as businesses that wish to participate in the GEMMA scheme. If you would like to know more please e mail: Chairman@mdctc.co.uk.

(227 words)

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Further information on this Press Release can be obtained from:

Brian Ramsey

Chairman, MDCTC

07999 88 42 32

Chairman@mdctc.co.uk

Punitha’s Restaurant and Take Away....

Another great Chamber event with lots of excellent food and good news

David Cummings , Chairman of Monmouth and District Chamber of Trade and Commerce commented:

“An excellent evening was had by Chamber members and guests sampling the delights of Southern Indian cuisine at Punitha’s Restaurant and Take Away, who kindly hosted our November event last week.

David explained that there is chill news out there nationally on the retail side, but in Monmouth there is evidence that the retail sector is bucking this trend. Twelve new businesses will have opened their doors this autumn and we expect to reach our shop occupancy target rate of 99% soon. Two independent retailers have told him that they have had the best trading month in October, in 25 years in business. There is also evidence of excellent order books in some parts of the services sector. The Chamber is redoubling its efforts to improve footfall into shops with the Buy Local/ Buy Monmouth campaign and Peel2Save.

There was more good news with excellent progress on plans to improve parking capacity in town and with the new hotel development. In 2012 they would work closely with the county council to attract inward investment, particularly from high tech companies and try to maximise the use of currently empty light industrial and warehousing facilities in town.

David said he was delighted that three new members signed up for Chamber membership as a result of the event and looked forward to the next Chamber event at the Shire Hall on 23rd January 2012.

Punithas Restaurant and Take Away

September 2011 Chamber Meeting....

The September Chamber meeting of Monmouth and District Chamber of Trade and Commerce was held on 19th in the magnificent Monmouth School pavilion with its views across the playing fields to the river Wye.  David Cummings, Chairman commented:

"A new record attendance was set of 65 members and guests to this meeting where we officially launched our Buy Local campaign. We learned of the exciting news of great interest from businesses in taking market stalls and of monies available from the County Council under the Regional Development Plan and financial support for work placement . The meeting was followed by our ever popular networking sessions with food and drink provided . I am already receiving bookings from members and guests for our next event to take place in mid November"

September 2011 Chamber Meeting

Photo by kind permission of Phillippe Brevet, Photographer